72"x80" Aluminum Bifold Door
The modern design with superior functionality is what one can enjoy when opting for a 72” x 80” Aluminum Bifold Door at Design Home Windows Doors, which fuses modern aesthetics with the indoors and outdoors on a seamless level. These bifold doors are engineered with precision using heavy-duty aluminum frames and high-quality panels of premium tempered glass, resulting in maximum durability and flawless operation. They feature bold, sleek profiles that make use of natural lighting to provide brighter interiors with a visually expansive environment.
These doors have inventive multi-point locking systems, ensuring strength without style! Advanced weather-resistant seals provide superior insulation, reducing energy costs, and simultaneously delivering optimum indoor comfort all year round.
Frequently Asked Questions (FAQ)
Shipping Cost & Time
Q: What is the shipping cost for this product?
A: Shipping is a flat-rate fee per order based on the state where the order is delivered. The shipping fee for this item will be calculated at checkout based on your state. Rates range from $350.00 to $950.00 for the continental US, and $1,500.00 for Alaska and Hawaii.
Q: How long will it take for my order to arrive?
A: Our total estimated delivery time is 7–14 business days from the day you place your order. This includes: Handling (2–3 business days) to prepare the custom item, plus Transit (5–11 business days) with the freight carrier.
Q: What is your order cutoff time?
A: Our daily cutoff time is 2:00 PM Pacific Standard Time (PST). Orders placed after 2:00 PM PST will begin processing on the next business day.
Q: How will I track my shipment?
A: Once your order leaves our facility, you will receive an email notification containing your freight tracking number and a link to the carrier’s website so you can follow the progress of your shipment.
Receiving the Freight Shipment
Q: How will the shipment be delivered?
A: All orders are shipped via Freight Carrier LTL (Less-Than-Truckload). The carrier will call you to schedule a specific delivery appointment once the item is near your local hub.
Q: Is this "In-Home" delivery?
A: No, our standard service is curb-side delivery. The driver will deliver the package to your curb or driveway. You are responsible for moving the heavy item(s) from the curb to your final installation site. Please arrange for assistance beforehand.
Q: What must I do when the shipment arrives?
A: You must thoroughly inspect all items for any visible damage or missing pieces BEFORE signing the delivery receipt. If you find damage, you must clearly note the damage on the carrier's receipt, take photos, and contact us immediately. Signing without noting damage makes it difficult to file a claim.
Contact Information
Q: Who should I call if I have questions about my order?
A: You can contact our Customer Support team directly:
- Phone: (877) 733-7380
- Email: Sales@designhomewindowsdoors.com
Q: What is your return period?
A: We accept returns for both defective and non-defective products within 30 days of delivery.
Q: What condition must the item be in to be returned?
A: The item must be new, unused, uninstalled, and in its original packaging. Items that have been installed, modified, or damaged after delivery are not eligible for return.
Q: How do I start the return process?
A: Please contact us within the 30-day window via email at Sales@designhomewindowsdoors.com or call us at (877) 733-7380. Please provide your order number and the reason for the return.
Q: Who pays for the return shipping?
A: For non-defective returns (e.g., change of mind), the customer is responsible for all return shipping costs. For defective, damaged, or incorrect items, we will cover all return shipping costs or provide a prepaid label.
Q: Is there a restocking fee?
A: Yes, a 5% restocking fee of the product price is deducted from the refund for all non-defective returns. This fee is waived for defective, damaged, or incorrect products.
Q: How long does it take to get my refund?
A: Refunds are processed within 7–10 business days after the returned item is received and inspected at our warehouse. The credit will be applied back to your original payment method.
Q: Do you offer exchanges?
A: No, we do not offer direct exchanges. If you need a different product, you must return the original item for a refund and place a separate new order for the desired item.
Q: What if my product arrives damaged or defective?
A: You must notify us within 48 hours of delivery and include clear photos of the damage. We will arrange a replacement or full refund, including covering any shipping costs, immediately.
Q: Who do I contact for more help?
A: Please contact our support team: Phone: (877) 733-7380 or Email: Sales@designhomewindowsdoors.com
Q: How long is the warranty coverage?
A: Coverage periods depend on the product or component:
- Frames & Sashes: 10 years against defects in materials and workmanship
- Glass Units: 5 years against seal failure and excessive condensation between panes
- Hardware & Screens: 2 years against defects in materials and operation
- Installation (if performed by Design Home Windows Doors): 2 years against improper installation
Q: What does the warranty cover?
A: This warranty covers:
- Manufacturing defects in materials or workmanship
- Premature deterioration under normal use and conditions
Structural failure of frames or sashes during the coverage period- Glass seal failure that causes fogging or condensation between panes
Q: What is not covered by the warranty?
A: The warranty does not cover:
- Normal wear and tear, scratches, or cosmetic blemishes
- Damage from misuse, abuse, accidents, or poor maintenance
- Alterations, modifications, or repairs by unauthorized parties
- Damage from improper installation by third parties
- Damage caused by extreme weather, fire, flooding, or other natural disasters (“acts of God”)
Q: How do I file a warranty claim?
A: To submit a claim, you must:
- Provide proof of purchase (invoice or sales order).
- Notify Design Home Windows & Doors in writing within 30 days of discovering the issue.
- Allow reasonable access for product inspection.
If a defect is confirmed, the company will, at its discretion, repair, replace, or refund the defective product.
Q: Are there any limitations?
A: Yes:
- This warranty is valid only for the original purchaser and is not transferable.
- The company’s total liability is limited to the original purchase price of the product.
- This warranty replaces all other warranties, whether express or implied.